Frequently Asked Questions

Frequently Asked Questions About Heating / Air

Heating & Air Conditioning systems are complex machines that have many parts working together to heat & cool your home. One repair mistake could result in substantial repair cost. If you are not comfortable performing any of the following tasks please don't hesitate to call us and we'll fix it right the first time.

  • Clean/Replace all dirty air filters.
  • Turn thermostat to “off” position, wait 5 min then turn back to desired setting.
  • Check circuit breakers and reset if necessary.
  • Check to be sure gas supply to system is turned on.
If system fails to operate normally or if you have to keep repeating any of the above steps to keep your system working please call Cool Breeze HVAC, Inc. at 704-225-3659 immediately.
At Cool Breeze HVAC, Inc. we understand that replacing your heating and cooling system can be an expensive undertaking especially when it hits you unexpectedly. Most of our homeowners tell us that they base their decision on whether to repair or replace their system on how much their upfront cost will be and not on their overall cost. Many believe that they are making a sound decision by opting for the cheaper repair thinking that because it's cheaper their saving money. In reality most times this is not the case because in the end most homeowners end up replacing their heating & cooling system anyway at a higher cost due to inflation. When the paid repairs and the increased energy usage are figured into the equation many pay a lot more than they should have. Here are a few questions to help you to determine if you should Repair or Replace your system:

  • Is your heating or cooling system more than 10 years old?
  • Have you had to have your unit repaired in the past 5 years?
  • Do you expect to have repairs in the next 5 years?
  • Do you have to “top-off” your refrigerant annually?
  • Does your system stay running longer than it used to during extreme temperature?
  • Have you noticed a considerable increase in your gas or electric bill?
  • Does your system keep you up at night when it cycles on?
  • Are you facing a high repair bill now?
If you answered yes to any of these questions then it will benefit you to let us complete a no cost, no obligation “repair vs. replace” analysis to show you in writing what both will cost you so that you can feel comfortable in making the right decision. Please call us at 704-225-3659 and we will be happy to help you.
Unfortunately this cannot be determined by most homeowners. Cool Breeze HVAC, Inc. has licensed and trained professionals on staff that will come out at no charge to determine this for you. We used industry approved methods and computer software to determine what size your equipment should be. Please don't assume that your system was sized correctly when the house was built, we replace hundreds of units annually that we sized incorrectly by builders and even some other heating and air conditioning contractors.
We caution you against unprofessional, unlicensed, uninsured lower cost contractors. Many of them will recommend your new system sized based solely on the size of your existing system. The only industry approved method for sizing your heating and cooling system is by performing a heat load calculation on the home. Many will skip this step in an attempt to cut corners. We promise never to cut corners on any project we do. We stand behind all of our work because we know that if you like us then you will refer us to your family and friends. We want you as a customer for life. Please call us if you are interested in having us size your home properly.
There are several factors that cause such a wide variation of prices. The companies that normally charge a little more for their services usually offer better warranties, more reliable equipment, superior customer service and an overall more enjoyable service experience for homeowners to name a few. As you can imagine lower cost contractors cut corners by eliminating many of these services. Cool Breeze HVAC, Inc. guarantees to never cut corners we will always provide award winning service, the best equipment, best warranties and the proper level of protection at the lowest possible cost to our homeowners.
Yes. Many contractors go out of business annually or no longer respond to calls for warranty repairs. Cool Breeze HVAC, Inc. honors all equipment manufactures warranties and in most cases extended warranties. Please call us if you are having problems with your system and need warranty assistance.
Homeowners in the Charlotte Metro and surrounding areas will spend anywhere between $1000 - $4000 for an electric wall furnace to a gas fired forced air furnace. Of course each house produces its own installation challenges so pricing is based on many different factors as well as the type of equipment selected and code requirements. If you would like to know how much it will cost you to replace your furnace please call us and we'll perform a free property inspection and give you an exact replacement cost.
Homeowners in the Charlotte Metro and surrounding areas will spend anywhere between $2000 - $8000 for an A/C system and matching evaporator coil. Of course each house produces its own installation challenges so pricing is based on many different factors as well as the type of equipment selected and code requirements. If you would like to know how much it will cost you to replace your furnace please call us and we'll perform a free property inspection and give you an exact replacement cost.
Homeowners in the Charlotte Metro and surrounding areas will spend anywhere between $2,500 - $8,500 for a Heat Pump system. Of course each house produces its own installation challenges so pricing is based on many different factors as well as the type of equipment selected and code requirements. If you would like to know how much it will cost you to replace your furnace please call us and we'll perform a free property inspection and give you an exact replacement cost.
Homeowners in the Charlotte Metro and surrounding areas will spend anywhere between $800 - $3,000 for a complete duct system replacement. Of course each house produces its own installation challenges so pricing is based on many different factors as well as the type of ducting selected and code requirements. If you would like to know how much it will cost you to replace your furnace please call us and we'll perform a free property inspection and give you an exact replacement cost.
This is by far our most frequently asked question. Each year we receive numerous calls requesting price quotes by phone. Unfortunately anyone who is willing to quote you a price by phone is probably not worth inviting into your home to perform any service. Please let me explain why. Would you ask your doctor to prescribe you medicine for a previously undiagnosed medical condition? If so, you would probably not be surprised when he asked that you come into his office so that he could properly diagnose your ailment. What would happen if you called a grocery store and ask them to give you a price on groceries without ever telling them exactly what it is you are looking for? These scenarios may sound ridiculous but it illustrates the point of why we are unable to quote prices over the phone. The old adage is always true that prescription without diagnosis is malpractice. Cool Breeze HVAC, Inc. values our customers to much to ever be guilty of malpractice. We will come to your home at no charge to you to give you an accurate diagnosis and prescribe what it will take to solve all your problems.
24-Hour Emergency Service Available. Call us at 704-225-3659 or Request An Appointment.

Contact Information


Cool Breeze HVAC, Inc.
P.O. Box 42370
Charlotte, NC 28215
Phone: 704-225-3659


Hours of operation:
Monday - Friday from 8am - 5pm


License: #NC 27118

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Contact Information


Cool Breeze HVAC, Inc.
P.O. Box 42370
Charlotte, NC 28215
Phone: 704-225-3659 or Text Us!


Hours of operation:
Monday - Friday from 8am - 5pm


License: #NC 27118